Refund Policy

Last updated: July 2026

We want you to be able to try WebVoice with a clear, predictable refund process.

1. What is covered

• A monthly subscription charge is eligible within 7 days of that charge.
• A lifetime purchase is eligible within 7 days of the purchase.
• A trial that has not converted to a paid charge does not require a refund. If a trial converts to a paid subscription, the 7-day window begins with that paid charge.

2. How to request a refund

Email pdx010203@gmail.com within the applicable 7-day window. Include the checkout email, the plan, the purchase or charge date, and any Stripe receipt or transaction reference. Do not send card numbers or API keys.

3. Processing time

We normally review and submit eligible requests within 3 business days. Stripe and your bank or card issuer control the final posting time; it commonly takes 5 to 10 business days after approval and can take longer depending on the payment method or region.

4. Subscription cancellation

You can cancel a monthly subscription from the WebVoice settings page or the Stripe customer portal. Cancellation stops the next renewal, while access normally continues until the end of the current billing period. Unused time after the 7-day refund window is not normally refunded. A lifetime purchase does not renew and does not require cancellation.

5. Requests after 7 days

Requests after the stated window are considered case by case, for example when a duplicate charge or a verified payment error occurred. Contact us with the relevant details and we will review it.

6. Contact

Refund questions: pdx010203@gmail.com. See the Terms of Service for the general service terms.